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Update From Roundbank on COVID-19 (Coronavirus)
As many businesses begin to open back up again, we have made the decision to slowly roll back our restrictions on lobby access. As of Thursday, May 21st, 2020, we will be opening our lobbies up to appointments only. We will continue to work remotely and ask that if you can conduct your business via phone or email, you continue to do so. We will be slowly bringing staff back into the branches while utilizing proper social distancing practices. Drive-thrus will continue to remain open.
We still have the health and safety of our customers and staff our upmost priority. Although they are not required, we will have masks available for you to use. You may be asked to pull down your mask momentarily for proper identification. We have social distancing measure in place with floor decals and direction from our in-branch staff.
During this period of limited lobby access, we are still just a phone call away. The exceptional financial services that we have always provided for our customers will not change. Most of our services can still be conducted via drive-thru, night deposit boxes, and ATMs. We will be able to take appointments and ask that you please call ahead and discuss your situation with one of our Universal Bankers so that we may develop a plan on how to best serve your needs. We are also happy to support you through our online banking and mobile banking tools.
As your trusted community financial institution, we are doing our part to protect the communities we serve. We will continue to keep you up to date as we move forward. You can also check our website at www.roundbank.com for the latest updates.
We thank you for being a valued Roundbank customer and as always are online services are available 24/7 for your convenience.
Hardship Assistance From Roundbank
COVID-19 may be impacting our communities, but it has not impacted our commitment to our communities. If COVID-19 has impacted your personal or business finances, please understand that we are here to help. We are well prepared to handle situations such as these with unwavering service and support.
If you are experiencing hardship and need assistance regarding your mortgage, consumer loan, business loan, or deposit services, please call one of our bankers to discuss ways that we can help you. Our bankers are available during normal business hours via phone or email to help you navigate your individual situation. We may have ways to work on deferring loan payments or establishing a plan that could relieve stress from your personal or business finances.
SBA Economic Injury Disaster Loans are available to Small Businesses in Minnesota. Please see the following link for application instructions. https://disasterloan.sba.gov/ela/
In this environment, our commitment to the health and safety of our customers and employees remains our #1 priority. Please stay tuned to our website www.roundbank.com and our social media channels to stay up to date on the current situations. Many of our services are available 24/7 on Online Banking and Mobile Banking. We have been Positively Impacting People’s Lives since 1881 and will continue to provide the safety and security that has been a staple at Roundbank.
PUT YOUR PHONE OR TABLET TO WORK FOR YOU
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Make a deposit, transfer money, or just stay on top of your finances anytime and anywhere using our free mobile app.