To our valued customers,

We are actively monitoring the situation with COVID – 19 (Coronavirus) and have business continuity and pandemic response plans in place to continue to provide access to your accounts and the services that you need.

Our offices are open for business and we have taken steps to assure that our environments are safe for employees and customers.  Your can count on your Roundbank team to continue to provide you with exceptional service during these uncertain times.

Our #1 priority is to ensure the safety of our customers and our employees.  In the event employee(s) have symptoms that could indicate a contagious illness they will be sent home.

If you have been affected by COVID-19, please call us and we can help you over the phone. We will need to verify some personal identifiers to assist you, but we won’t ask you for confidential information such as your PIN (Personal Identification Number) or account passwords.

We are actively cleaning and disinfecting any common use surfaces in all of our offices. In addition, we have hand sanitizers available for your use. If you have any concerns, or would like to make an appointment by phone, please give us a call.

And, as you know, our electronic banking services are used for the majority of your financial transactions and we are committed to assure that these networks are available to use during this time.  We want to be the easiest part of your day. Visit us at www.roundbank.com/personal-banking-made-easy/ to find out the ways to utilize our online and mobile services

In addition:

• Personal and Business Online Banking are available from our homepage of our website and will allow you to do business anywhere, anytime.
• Connect with us to help resolve any concerns via phone or email roundbank.com/contact-us/

Follow us on social media (Facebook, Twitter, LinkedIn, Instagram, etc.) or visit our website at www.roundbank.com to stay up to date with what is happening at Roundbank

If you would like more information on COVID-19, please refer to the CDC website for more details www.cdc.gov/coronavirus/2019-ncov/index.html

We thank you for your business and will keep you informed of any future actions needed to assure the safety of our employees and customers, our #1 priority.

Roundbank – Positively Impacting People’s Lives Since 1881