Mobile Banking Security

 

Only download apps from Reputable Sources:

Roundbank only list our apps in the Google App store and the Apple App Store.

Some developers install bugs or malicious activity on mobile devices by publishing malicious apps to track keystrokes and more. Always be wary of an app from an unknown publisher. Download apps only from trusted sources, and through reputable channels such as Apple’s App Store or Google Play.

Roundbank makes its mobile banking applications available on App Store and Google Play under the publisher name Roundbank or Rounbank Biz. Search for “Roundbank” in your device’s app store, or visit our website for links to download the app.

 

Public WiFi:

Hackers have sometimes employed unsecured public Wi-Fi networks to hijack a mobile device and track its keystrokes. They have also been known to spoof the names of reputable public hotspots to lure users into using their network. Carefully consider your Wi-Fi and Bluetooth connection settings.

We recommend using mobile banking only through your mobile device’s data service, and avoiding public Wi-Fi for banking.

 

Keep your Mobile Device Updated:

Keep your app up to date by checking your app store for newer versions.  You can also turn on auto update so your apps auto update any time a newer version is released.  You should also make sure your phones operating system is on the most current version.  Updates to apps and your phone usually fix known vulnerabilities as well as add new features.

 

Mobile Device Security:
Keep your mobile device up to date in your Online banking profile.  If you replace your mobile device, log into Online banking and remove your old device.

 

A mobile device without a password makes it easy to access your phone, contacts, emails, apps and more.

Use the keypad lock or phone lock on your mobile device when it is not in use. This ensures your device is password-protected, making it more difficult for someone else to access information on your device.

 

Text Message Banking (SMS Banking): 

You may receive text message alerts or security codes from Roundbank or other financial institutions. Delete these text messages after you have reviewed or used the information in them. Never share your personal or financial information in a text message, phone call or email.

 

Suspicious Activity:

Always contact one of our branches if you feel you have suspicious activity on your account.

 

Links to App Stores:

RB Personal

https://play.google.com/store/apps/details?id=com.roundbank.mobile

https://apps.apple.com/us/app/roundbank/id740846322

 

RB Business

https://play.google.com/store/apps/details?id=com.roundbank.biz

https://apps.apple.com/us/app/roundbank-business/id1128416255