Our hard-working team of mortgage bankers love what they do and it shows! Don’t just take our word for it, though.
Check out what mortgage customers are saying about our trusted experts:
Working with Becky on our mortgage loan has been a great experience. Being first time home buyers and with a new construction loan we had a lot of questions. She always took extra time to help us understand each step in the process and made it as stress free as possible.We ended up moving all our personal banking accounts to Roundbank after having such a positive experience with our mortgage loan. Hands down the best customer service we’ve ever had. We would recommend Roundbank to all of our friends and family!
- The Meyers
Drew made the entire process very easy. His communication was everything we could have hoped for and he took care of us from start to finish. An easy five stars!
Heidi was absolutely amazing to work with! She has a high degree of integrity and a fun personality. Those two paired together made the financing process enjoyable, and we would 110% recommend her to anyone who is looking at financing a home!
We recommend Heidi to all of our family and friends. Since our refinance she has become a friend. Her expertise, energetic personality and organizational skills made our refinance move along quick and easy. From start to finish (and even after that) she communicated with us the whole process and never left us feeling like we didn’t know what was going on. She went above and beyond to make our refinance smooth and painless.
-Mike and Mindy M.
Becky handled our new home construction transaction with skill and expertise. The communication along the way was exceptional, she was more than willing to discuss options and take the time to make sure it was the way that we wanted it. When we had a slight hiccup, she was right there to take care of it and make sure that we closed on time. Becky’s follow-up after the closing was also appreciated, she reminded us of an escrow deadline and helped with the final steps that the builder needed to do to meet the city requirements. We recommend Becky for all of your lending needs!
–Pat & Margert S.
I so enjoyed working with Drew! He is fun, makes the process easy,and responds quickly to request. He is a hard-worker, always pulling for his clients. He got me a fantastic interest rate - far lower than I expected! I know it's tough to work with self-employed people like us, but Drew made it seem easy. I would highly recommend him!
My wife and I have been very pleased with the service we have received from Roundbank's Heidi Thomsen. She was proactive, communicates quickly and accurately, follows through, and was very personable. I felt the experience was comfortable and smooth. She has also been there after the closing to answer additional questions as needed. I have really appreciated this as we know the service doesn't end with the closing. Thanks for what you have done to make this experience great.
– Brian G.
I went to Drew to refinance my home. Drew worked extremely hard and was able to keep me on top of current mortgage rates and I asked many times. I didn't know much about the refinance process and Drew was able to talk me through it and explain every detail. The close was extremely simple and straight forward and he was great to communicate with and always available to discuss business.
Heidi was great to work with – always on top of our loan and what we needed to provide for her and always keeping us abreast of the progress of the loan – I would recommend her in a heartbeat! She is a keeper! (in the words of a Minnesotan!)
My husband and I used Roundbank for the purchase of both our first and second/current home and we were immensely pleased with the service we received. The process was made so easy for us and Becky was always available by phone and email, even outside of work hours, to answer any and all questions and to explain various forms. Buying and selling a home can be confusing but Roundbank made everything incredibly smooth and easy!My husband and I would highly recommend their services to all as were very happy with everything! Thanks again for everything for Becky!
- Nicole & Kevin G.
I cannot praise Becky Wilson at Roundbank enough for her help in securing a mortgage for our family. She was extremely helpful in explaining every last detail while purchasing our new home from five states away. When unforeseen circumstances arose, she kept us informed of our options and did all the extra legwork to keep us on schedule for closing. Our situation was very unique, but Becky didn’t hesitate to go above and beyond. It is truly unusual to find a Loan Officer who takes such a personal interest. I would recommend her to anyone!
– Jesse & AmandaT.
We had the best experience getting a mortgage with Becky Wilson at Roundbank. Normally getting a mortgage is very stressful and lots of work. She made the process easy and painless. Which for us was such a relief especially because we own a small business and know that can be more challenging. I loved working with Becky and the attentiveness you receive working with a small-town bank.
– Brian &Lisa H.